Veterans Affairs banner with U.S. FlagVeterans Affairs banner with U.S. Flag

National Center for PTSD

Help for Veterans with PTSD

A National Center for PTSD Fact Sheet

Veterans experiencing the symptoms of Posttraumatic Stress Disorder (PTSD) often request several types of assistance, as do their families. To find the VA medical center, community based outpatient clinic or Veterans Center nearest to you see the Veterans Affairs Facilities locator. As a research and education organization, the National Center for PTSD cannot provide this assistance, but we can refer you to the people who can provide assistance. Here are the answers to some questions about PTSD and service-connected disability that are frequently asked by veterans and their families.

Note: After returning from a deployment ALL service members should enroll in VA whether or not they intend to use the services VA provides. This ensures that if a problem of any kind ever develops, information is already in the system that can help with access to services.

Do I have PTSD?

A natural first question is whether symptoms experienced really are due to PTSD. Stress and trauma cause symptoms that are normal reactions and these symptoms may not be indicative of the full condition of PTSD. Similar symptoms may be due to conditions created by stressors other than trauma (for example, work or financial pressures), medical problems (such as heart conditions or diabetes), or other psychological conditions (such as depression or anxiety).

Resources:

The VA Medical Center system's specialized PTSD clinics and programs can provide to eligible veterans educational information and diagnostic evaluations concerning PTSD.

The Readjustment Counseling Service's community-based Vet Centers provide information and diagnostic evaluations concerning PTSD to any veteran who served in a war zone or in a military conflict (such as in Panama, Grenada, or Somalia). There are no co-payments or charges of any kind for Vet Center confidential services. Please call 1-800-905-4675.

If I have other stress, medical, or psychological problems, do I also have PTSD?

Remember, just because you are experiencing symptoms (such as nightmares, flashbacks, edginess, hypervigiliance) it does NOT mean that you have PTSD. PTSD must be diagnosed by a professional and involves a specific set of symptoms that last over a period of time. Veterans with and without PTSD often have other types of stress, medical, or psychological problems. Many other conditions are often present in addition to PTSD. Sometimes PTSD is unintentionally overlooked when other problems seem particularly pressing, and it can be helpful to know if PTSD also needs to be treated.

What kinds of education and treatment can help me (or my veteran family member)?

There are several types of education and treatment for PTSD that have proven helpful to veterans and their family members. These include classes on dealing with PTSD symptoms, stress, anger, sleep, and personal relationships. Individual, group, and family counseling and selected medications have also been helpful.

Resources:

You may wish to begin by reviewing the general information on PTSD provided on our Web site (see below).

For specific options for education and treatment in your local area, contact the closest VA Medical Center specialized PTSD program or VA Readjustment Counseling Service Vet Center 1-800-905-4675.

How can I establish that I am disabled due to PTSD caused by military service?

A determination of service-connected disability for PTSD is made by the Compensation and Pension Service, an arm of VA's Veterans Benefits Administration. The clinicians who provide care for veterans in VA's specialized PTSD clinics and Vet Centers do not make this decision. A formal request (claim) must be filed by the veteran using forms provided by the VA's Veterans Benefits Administration. After all the forms are submitted, the veteran must complete interviews concerning her or his social history (a review of family, work, and educational experiences before, during, and after military service) and psychiatric status (a review of past and current psychological symptoms and of traumatic experiences during military service). The forms and information about the application process can be obtained by Benefits Officers at any VA Medical Center, Outpatient Clinic, or Regional Office.

The process of applying for a VA disability for PTSD can take several months and can be both complicated and quite stressful. The Veterans Service Organizations provide Service Officers at no cost to help veterans and family members pursue VA disability claims. Service Officers are familiar with every step in the application and interview process and can provide both technical guidance and moral support. In addition, some Service Officers particularly specialize in assisting veterans with PTSD disability claims. Even if a veteran has not been a member of a specific Veterans Service Organization, the veteran still can request the assistance of a Service Officer working for that organization. In order to get representation by a qualified and helpful Service Officer, you can directly contact the local office of any Veterans Service Organization. You may also wish to ask for recommendations from other veterans who have applied for VA disability or from a PTSD specialist at a VA PTSD clinic or a Vet Center.

My claim for a VA PTSD disability has been turned down by the Benefits Office, but I believe I have PTSD due to military service. What can I do?

Contact a Veterans Service Officer who can explain how to file an appeal and who can help you gather the information necessary to make a successful appeal. You may want to contact a Service Officer who has extensive experience in helping veterans file and appeal claims specifically for PTSD.

I can't get records from the military that I need for my disability claim. What can I do?

Veterans Service Officers can help you file the specific paperwork required to obtain your military records. If your Service Officer is not able to help you get necessary records, ask him or her to refer you to another Service Officer who has more experience in getting records.


Related Fact Sheets

FAQ about PTSD

Answers to common questions such as: What is the best way to manage stress related to terrorist events? Who is vulnerable to developing PTSD? How can you tell when a person needs professional help?

General information on PTSD

Recommended reading

Recommended books on PTSD for the public

Seeking help

A general overview of the nature of PTSD and the resources available to individuals suffering from PTSD

VA treatment programs

Brief information about the Department of Veterans Affairs' network of more than 100 specialized programs for veterans with PTSD

Website Links

Veterans Affairs Facilities locator

Vietnam Veterans of America
The VVA is a congressionally chartered not-for-profit organization exclusively dedicated to improving the condition of Vietnam-era veterans and their families.

Resource Guide: Veterans of Operation Iraqi Freedom and Enduring Freedom
A wide variety of information for U.S. active duty, Guard, and Reserve service members returning from war.

Veterans and Families Coming Home
This site provides information for families, employers, and communities, to help support homecoming veterans in their transition from military to civilian life. Resources and readings are provided as well as information on preparing for homecoming veterans, career transition tools, support networks, and more.

Ameriforce Deployment Guide 2004
Fact sheets and information for service members and their families on post-deployment including home, finances, career and more.

Courage to Care
This site created by Uniformed Services University for the Health Sciences, belongs to the Center for Traumatic Studies and includes a wealth of additional information.  Clicking on 'Courage to Care' in the left margin will bring you to an electronic health campaign for military and civilian professionals serving the military community, as well as for military men, women and families.